Frequently Asked Questions

How do I submit a review?

Navigate your way to the product page of the appliance you wish to review. In the top right corner there will be a button named SUBMIT REVIEW. From there you will be able to sign up and review the product.

Alternatively, view all the reviews on the product page and bottom there will be a submit review link.

To upload a video review, copy and paste the URL link from your Youtube upload.

How do I get a new product listed?

All new products all automatically listed on the site but if you have come across one that you would like to review, please contact us and send us the details of the product.

How do you collect reviews?

If you buy from one of our partners, we will send an email direct inviting you to write a review. We also have a submit a review form on our site that allows you to write a review.

How are the products scored?

We ask reviewers to score the products that they own out of 5 across various categories. We then display all the individual reviews and an average score for a product. We will break the score down into categories specific to the product and highlight information which is useful for prospective buyers.

Do you display all positive and negative reviews?

We will display all reviews whether good or bad, our reviews are honest and are written 100% by owners/users of the products.

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:

  • Obscenities, discriminatory language, or other language not suitable for a public forum
  • Advertisements, "spam" content, or references to other products, offers, or websites
  • Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
  • Critical or spiteful comments on other reviews posted on the page or their authors

How up to date are the prices?

We update the prices on our site daily so we are pretty sure we are displaying the most up to date prices. However, if a retailer changes their price mid day, there is a chance we might miss the update. Our advice is to check the retailer websites for latest prices.

Is delivery included in the prices you quote?

Yes, the prices include standard delivery

Are all these products in stock?

If a price is listed then the retailer has it for sale on their website. We cannot guarantee that the retailer has the product in stock and you will need to check their website for stock availability.

How can I get my new appliance fitted and my old one taken away for recycling?

Some retailers offer a connection and disposal service at an extra charge. We will try and display all extra services but please check the individual retailers website for confirmation.

How can I get in contact with you?

Please visit our contact page and fill out the form. We will work hard to reply to you within one working day.

Why is my review not showing on the website?

You will receive an email confirming your review has been submitted; however a review may take up to 24 hours before appearing on the site.

How do I edit or remove my review from your site?

Once submitted a review cannot be edited. To have your review removed, please send us an email through our contact us page.

The product information on your site does not match the information on the retailer's site.

We try our very best to provide the most accurate information, however an error may occur either by incorrect information given to us by the retailer or a technical error on the site. If you spot any mistakes, please email us with as many details as possible outlining the error, product name, model and web page address. We will make it a priority to amend any possible errors a.s.a.p.

I have a problem with my order, can you help?

Appliance Reviews does not stock or sell any products direct. If you have any queries about a product you have bought, you will need to contact the retailer you bought from or the manufacturer directly.

What do you do with my personal information?

We respect your privacy. That's why we do not sell, rent or loan any identifiable information regarding our customers to any third party without your consent. Information given by you will only be used by or on behalf of Appliance-Reviews.